Great Lakes Cruise Company - Sailing America's Inland Oceans

Special Savings on Select Cruises

Great Lakes Cruise Company is a division of Conlin Travel

Voyages of Discovery on America's Inland Seas
Cruise the Great Lakes Terms and Conditions


All payments must be made in U.S. dollars drawn from U.S. banks and checks should be made payable to Great Lakes Cruise Company, unless noted otherwise.


All prices are in U.S. dollars, unless noted otherwise, and are subject to change without notice.

Special Needs

Please inform the Great Lakes Cruise Company at time of booking if you have any special requirements relating to diet, handicap-accessibility, etc. Passengers requiring extraordinary assistance must be accompanied by someone who can and will be totally responsible for providing all required assistance.

Tour Protection Insurance

Life is unpredictable. Plan your vacation by being prepared for the unknown with travel insurance. Information will be sent with your initial confirmation information.

If you have a PRE-EXISTING HEALTH CONDITION, trip cancellation insurance must be purchased within 14 DAYS of making your reservation with Great Lakes Cruise Company.

Fuel Surcharge

Due to fluctuations in the price of crude oil, a fuel surcharge may be applied in addition to cruise rates listed, at the discretion of the individual cruise lines.


All itineraries are subject to change at the discretion of the individual cruise lines.

Travel Documents

ALL PASSENGERS ARE REQUIRED TO CARRY A PASSPORT that is valid at least six months after return date of travel. U.S. citizens can obtain a passport through the National Passport Information Center (NPIC), phone number: 1-877-487-2778, or via the U.S. Department of State Web site. Non-U.S. citizens should contact their consulates regarding any additional required travel documents.

Cancellation and Refunds

Cancellation and Refund Information varies by cruise ship. Please see individual cancellation policies in each ship's section of this website.


Great Lakes Cruise Company (GLCC), a division of Conlin Travel, acts only as a booking agent for the travel conveyance, transport, accommodation or other service and has no responsibility in whole or in part for any delays, delayed departure or arrival, missed carrier connections, cancellations, loss, death, damage, foreign or domestic governmental acts, threats or acts of terrorism, security, theft, medical care, evacuation for health or other reasons, alternative travel and related costs and arrangements required for any reason, performance of any supplier or provider of transportation, accommodations, excursions, food or entertainment (since such are the responsibility of the supplier or provider and not GLCC), travel bans or warnings, quarantine, sickness, injury (physical, mental or emotional) to person or property damage, accident, strike, war, civil disturbances, weather, mechanical defect, failure or negligence of any nature howsoever caused in connection with any accommodations, transportation or other services or for any substitution of hotels or of common carrier equipment, with or without notice, or for any additional expenses occasioned thereby. RATES QUOTED ARE BASED ON TARIFFS AND EXCHANGE RATES CURRENT AS OF JANUARY 1, 2009 AND ARE SUBJECT TO CHANGE AT OR BEFORE THE TIME OF DEPARTURE. No revisions of the printed itinerary or its included features are anticipated; however, the right is reserved to make any changes, with or without notice, that might become necessary, and any additional expenses are to be paid by the individual passenger as determined appropriate by the supplier or provider. GLCC shall not be responsible or liable for any responsibility, act or omission of any supplier or provider of airline tickets, off-vessel tours, excursions, other activities, travel and accommodations. Baggage is at the owner's risk throughout the trip, unless insured by the passenger. The supplier/provider retains the right to decline, accept or retain any person as a member of this trip at any time. If the entire program is canceled for any reason, participants shall have no claim other than for a full refund. By forwarding the deposit, the passenger certifies that he/she has no physical, mental or other condition of disability that would create a hazard to himself/herself or other passengers and accepts the terms of this contract. The airlines and other transportation companies concerned are not to be held responsible for any act, omission, or event during the time passengers are not onboard their conveyances. The passage contract in use, when issued, shall constitute the sole contract between the company(ies) and the passenger and/or purchaser of this trip. Passengers may purchase various insurances regarding their travel, including insurance for trip interruption, health care and baggage. The right to coverage is subject to the timely payment of all required premiums and the terms of the applicable policies. All matters relating to coverage and claims are between the insured and the insurer. GLCC is not an insurer and shall have no responsibility for paying any claims or resolving any coverage disputes.

Note: The above Terms and Conditions apply to Great Lakes Cruise Company. Terms and Conditions for individual ships vary by cruise line and will be included in your initial confirmation.